Terms of Service

1) The Low Price Match Guarantee is limited to one price match per item per guest (i.e., an individual buyer cannot claim more than one item) and does not apply to limited stock, out of stock, deals of the day/hourly deals, sale, bundles, free gifts, coupon offers, cash back, debit/credit card offers, events/festivals (National Day, New Year, Eid, etc.).

2) Sometimes we may encounter errors like images, information, pricing etc. of products on the website at the time of system update. In such cases, you have full rights to cancel the order/purchase. Best Al Yousifi will try to resolve such errors in the best possible way and also expect support and cooperation from the customer in such cases.

3) Our Terms and Conditions describe the ways in which we collect, store, use and protect your personal information and it is important for you to review these Terms and Conditions. By personal information we mean information that can be associated with a specific person and can be used to identify that person.

4) We do not consider anonymous information to be personal information because it cannot be used to identify a specific person. We collect personal information from you when you use fitpolo-me.com or its related websites and services (the Site) (including, without limitation, when you buy and sell paddle items, participate in auctions, or when you phone or email our customer support team). By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of our Terms and Conditions.

5) We may amend our Terms and Conditions at any time by posting a revised version on the Site.

We use your personal information only to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities, troubleshoot problems; to collect fees; to provide you with promotional emails; and to verify information you provide to us with third parties. For example, we may share some of the personal information you provide to us with banks, credit card authorizations, processing and verification services, or with third parties for fraud screening purposes.

6) Although we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled to do so by court order or similar legal process; where we are required to disclose your personal information to comply with the law; when we are cooperating with an ongoing law enforcement investigation or when we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, or to report suspected illegal activity or to investigate a possible violation of our User Agreement.

7) In the event of a sale of fitpolo-me.com, any of its subsidiaries and affiliates or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in connection with any such sale.

We may share your personal information with our other group companies to provide you with joint content and services, to assist in the detection of illegal acts and/or violations of our policies. This contact information will be the personal information you provided to us when you registered and, as a result, must be kept up to date.

8) In addition, information relating to items you buy or sell will be displayed on the Site. This information may include details of your user ID, feedback ratings and comments relating to your use of the Site. Otherwise, we will not disclose your personal information to a third party except with your express permission.